File Sync & Share

Cloud File Sync and Share Provides Speed and Efficiency

October 5, 2019 by Boost IT

Real estate companies are learning the benefits of cloud file sync and share technology to simplify the way they create and share data and collaborate with their team and clients. You can upload files with a click from any device and access them at any time. Share a property survey with a potential buyer or send them links to contracts and other forms. You no longer have to maintain the expensive infrastructure for your firm. Instead, your salespeople and researchers upload and share files directly with RocketSync, which is secure and readily accessible from any device.

Three ways RocketSync benefits real estate services firms:

Simple

We were talking to one of our real estate services clients about their need to access forms and other files while they were on the go. RocketSync gives them the simplicity to do that and look professional. For example, our client would be showing properties to potential buyers. They might quickly add in a new listing to show, get approval to view it with their buyers, and head to the property. While having the buyers with them, they wanted to be able to bring up all prospective files and up-to-date property information with a few clicks on their phone, tablet or laptop.

RocketSync is cloud-based and easy to use. You’ll look professional and feel confident when you can easily search for information on a property or answer questions about the plat map, community activities and more.

As an article at Inc.com points out, “Companies that don’t take advantage of cloud computing will be a minority in less than 6 years.”

Fast

Many companies only think of cloud file sync and share technology for storing documents, but it is also fast. You cannot afford to fumble around searching for files and waiting for them to download. Having the most current and accurate information is critical for you when a buyer is on the verge of a decision. Most times you are accessing files when that potential buyer or seller is with you. There is no time for delays.

With RocketSync, you can easily access the files in seconds. It’ll meet your mobility needs so you can concentrate on your real estate deal. Imagine how much more efficient you can be with the benefit of speed.

New research carried out by Harvard Business Review Analytic Services reported that 74% of businesses feel like cloud computing has given them a competitive advantage. The main reason that these companies felt like they gained this advantage is that the cloud enabled them to “capitalize on opportunities more quickly” than competitors. With the opportunity to make more sales, you will be ready to move on to bigger and better real estate deals.

Secure

Rocketsync is a ransomware-protected system. That means you won’t have to worry about your files being hijacked by a hacker. You can also rest assured that those files are accessible when you need them. There are no cumbersome or time-consuming logins because we’ve arranged access for you from anywhere, on a wide range of devices, and with security protocols that are manageable and efficient.

To learn more about how RocketSync can help improve the speed and efficiency of your technology, contact us at 404-865-1289. Also, read our case study on Dexter Companies, LLC.

How to Resolve a File Sync Warning

August 23, 2018 by Boost IT

How to resolve a file sync warning on a Windows or Mac machine:

When an issue occurs, you will see a Resolve Sync Warning icon over the following (your icon may look like a rocket):

System tray icon:

System tray menu:

Affected file:

Click the icon on your computer’s system tray or menu bar, and select the Sync Warnings icon.Note: On a Windows machine, the icon is located in the lower right-hand corner of the screen; on a Mac machine, the icon is located in the upper right-hand corner of the screen.The Preferences dialog box displays, showing the Warnings tab.
Click the Resolve link to learn more about the warning, and what you can do to resolve the issue. For example, for file collisions:
1. Click the Rename button to rename your copy to include the term collision appended to the end. When this option is selected, you will see two files: the original_file_name file and the original_file_name (collision) file.
2. Click the Discard button to discard your copy without saving changes.
3. If the “Allow Users to Overwrite Collisions” policy has been configured, you can also click the Overwrite Current button to sync your local copy as the current server version.

Types of File Sync Warnings and Resolution Options

File Collision

This file isn’t syncing because the local changes are conflicting with the cloud version. To resolve this issue, you can select from:

Rename – Rename the local file so the new changes sync to the cloud. This creates a new file.
Discard – Discard the new changes and sync down the cloud version. This option will send your recent local changes to the Recycle Bin.
Overview – Overwrite the cloud version with the new changes.
Note: This option will only be visible if it the Allow users to overwrite collisions policy is enabled.

Folder Exists Upstream (Folder collision)

This folder isn’t syncing because a folder with the same name already exists in the cloud. To resolve this issue, you can select from:

Rename – Rename the local folder to begin syncing to the cloud. This creates a new folder.
Delete – Delete this folder and sync down the cloud version. After choosing Delete, users are prompted to confirm. Clicking the OK button will send your local folder to the Recycle Bin.

Invalid Credentials for Synced Network Path

There is a problem connecting to this folder. You can try updating your credentials to regain access. After clicking Enter Credentials, the user will be prompted to log in.

File Is Locked

The new changes won’t sync because the file has been locked. This error will resolve itself when the file is unlocked.

Sync Root Folder Missing

This folder isn’t syncing because it could not be found.

This could happen due to one of two situations:

Folder was actually deleted or never created.
Not able to access the drive itself (for example, the folder is located on a flash drive or network share).

To resolve this error, you can select from:

Unsubscribe – this option will unsubscribe the user from the Team Share.
Re-Sync – this option will re-sync this data from the cloud.

Folder Permission

You don’t have the right permissions to sync this folder. To resolve this warning, you can select from:

Dismiss – this option will hide the warning; the folder will not sync.

Boost IT’s Cloud File Sync & Share software includes backup, sync, and remote access to files and can eliminate the need for VPNs and branch office file servers. We have clients that use RocketSync now and it’s drastically reduced storage and maintenance costs and the time it takes to access your files.

Source: Resolving a File Sync Warning

Using Technology as a Game Changer

September 27, 2017 by Boost IT

At Boost IT, we hold quarterly business meetings with our clients to maximize their success through the use of technology. During one quarterly business meeting with an engineering client, the owner mentioned a productivity concern. The concern was that his most productive engineers needed the fastest technology. In response, we configured his machines to make sure the right hardware and software were given for the highest producing workers.

Customer service in the IT business is more than just networking your systems, connecting you to the cloud, and providing maintenance and security. There is a strategic component that is critical and can be a game changer for your business. The strategic component comes about by working with you and having a listening ear on what can be done with your IT system to give you the competitive edge.

Here are two ways you can get the competitive edge with technology:

Customized procurement

We assist you in purchasing the equipment needed for optimal performance.

Having the right technology is critical to keep your high achievers engaged and motivated. Read about how technology can impact productivity levels in your office. A good example of this is with AutoCAD. Traditionally, CAD files sit in the closet on a server. If the server isn’t working, the files on the server can’t be accessed. Your engineer relies on CAD, so when it’s down, he has downtime. He becomes less engaged, stressed and unproductive. And according to one performance study, we think not having the right technology might cause him to multi-task and make more mistakes.

As a high performer, his downtime can affect the entire team and significantly affect your revenue. Therefore, we know that CAD needs better processing speed and power to run. So, we provide customization of faster and more powerful computers at the best price for those who use CAD technology to increase their productivity.

File sync and share

Our RocketSync cloud software enables you to work on projects more efficiently and collaborate more effectively with increased accessibility. In many cases, we can help you get rid of your server/infrastructure cost and load a cloud file sync/share software on your server and desktops so everyone can access all your company files, including CAD files. We can also make it accessible on laptops.

Here is an interesting article about how file sync and share technology works with encrypted keyed software like AutoCAD.

File sync and share is a great solution for CAD. As an engineer, you can benefit from file sync and share because it enables you to work on projects more efficiently and collaborate more effectively. You access the files through our RocketSync software. Besides working together on a file in-house and updating files in the office immediately, you can share it with contractors and developers. You can then work on a design directly while communicating, and changes can be visually confirmed right there and then – saving time and money.

To learn more about how Boost IT can be your strategic partner while helping you with procurement of the right equipment and getting rid of your infrastructure costs, contact us at 404-865-1289. Also, read our case study on Griffith Engineering.

How to Get Started with Office 365

February 2, 2017 by Boost IT

If you or someone from your company recently signed up for Office 365, that’s great. You now have many tools and features at your fingertips for multiple devices. With Office 365, there are new, easy ways to work from your phone, tablet, desktop, or laptop Mac or PC. Here’s how you start.

Getting Started

Unlike software that gets installed on one device, like your desktop, Office 365 is accessible on all your devices so your work goes everywhere you go for easy access, resource sharing, data storage, and more. Have your IT professional install it on your PC, laptop, tablet, and cellphone. Or if you are installing it yourself, you’ll get a welcome email with a user ID and password. Go to the link at portal.office.com to sign in. With your first sign-in, change your password. You’ll be directed to the home page where you will find the installation for the Microsoft Office Suite, if your plan includes this. Install the Office software applications on your PC for the latest versions in Word, Excel, Power Point, etc. You will also want to configure Office 365 on your other devices. Refer to our instructional articles on Configure Office 365 on Android and Configure Office 365 on iPhone / iPad for assistance.

The First Days

When you get started with Office 365, you will be able to begin working on documents, increase collaboration, and improve communication from anywhere. We highly suggest you familiarize yourself with the tools and features. There are many helpful articles and videos provided directly from Microsoft. Here is an overview of three of the basics.

Outlook

Keeping on the go is easier when you use email and the calendar in Outlook. To begin, import your emails and contacts from your current email system. The method for importing will depend on whether you are using Gmail, Yahoo, Outlook.com, or another email system. Refer to Microsoft’s migration instructions here or contact Boost IT for assistance in migrating your Exchange Server or from your old email provider. Migrations can be done remotely and easily. A great benefit to help you stay productive is your ability to connect with multiple accounts in the same place. You’ll need to setup Outlook Web App. The app will also help you quickly and easily manage your Office 365 calendar so you can share and view multiple calendars and they stay in sync on all devices automatically.

OneDrive

OneDrive offers cloud storage, secure files, and easy access from multiple devices from almost anywhere. It’s easy to save your documents in OneDrive and they are in sync on all devices all the time. Simple select OneDrive as your drive option when saving files from your email, Word, Excel, or other Office Suite. You can also let people you collaborate with see and edit your documents in real-time via sharing. To share a file you are working on in the Microsoft Office Suite, save it in OneDrive first and then go to File and select Share.

Skype for Business

Skype for Business lets you stay in touch with coworkers, vendors, and clients through features such as IM, conferences, phone calls, and meetings. To access, you will use the same name and user ID as in your Office 365 login. If you installed the Microsoft Office Suite, then Skype was included in the download. From here, you can open it and start running more effective meetings. For a personal touch, use the video features. To share documents during your call, use the presentation features.

For assistance on migrating to Office 365, Boost IT offers support plans that are ideal for your business. For example, we can help move your Exchange Server into your subscription and expertly manage your hardware, software licensing, updates, and maintenance with our Office 365 business premium services. For information, contact us at 404-865-1289.

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