Boost IT was founded in 2000 to bring the power of enterprise IT systems to small businesses. Running and managing a small business is a complex feat and we wanted to empower the small business and make it easier for them to capitalize on their strengths.
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Russell Shulin
Founder & Chief Client Success Officer
Russell Shulin founded Boost IT in 2000 because he was unsatisfied with the service being offered to small businesses. Large businesses were getting world-class support and services that the small business didn’t have access to. He applies his expertise of enterprise scale services to small businesses at a better price point so that they no longer […]
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Brent Tibbetts
Client Success Manager
Brent is the kind of guy who never meets a stranger. His relaxed, friendly demeanor really puts frazzled clients at ease, and he has a unique way of using his sense of humor to make complex technology issues seem a little less scary. Brent earned his Information Systems degree from Kennesaw State University, where he […]
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Help Desk Team
Tier 1 & Tier 2 Support
These are the people on our 24×7 Help Desk Team. They’re ready around the clock to securely remote in to your computer to guide you through a software installation, Microsoft Office question, Outlook shared calendar setup, e-mail configuration, virus removal, printer setup, or web site problem, just to name a few.
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Network Operations Center
Tier 3 Support
Our network operations center is part of our 24×7 monitoring team. They are highly-trained tier 3 engineers with networking, enterprise software, and other advanced certifications from Microsoft, Cisco, VMWare, Citrix, Linux, with Windows Servers, Hyper-V, VMWare and many more. They support us when updates, tweaks, or alerts need resolving around the clock and are a critical part of […]