1. Fragmented Systems: PACT Atlanta operated on disparate legacy systems, resulting in inefficient workflows, duplicated data entry, and a lack of real-time information access.
2. Compliance and Security Concerns: The organization needed to ensure compliance with HIPAA regulations and strengthen its cybersecurity posture to protect sensitive patient information.
3. Lack of Scalability: The existing IT infrastructure posed limitations in scalability, hindering the organization’s ability to adapt to future growth and technological advancements.
4. Outdated EHR Platform: The current EHR system did not fully meet the evolving needs of the organization, and customization options were limited.

1. IT Infrastructure Assessment

Our team conducted a comprehensive assessment of PACT Atlanta’s existing IT infrastructure. This included an analysis of hardware, software, network architecture, and data management practices. The findings were used to develop a tailored IT strategy aligned with the organization’s goals.

2. Electronic Health Records (EHR) Migration & Implementation

A modern, customized EHR system was designed and implemented to streamline clinical workflows, enhance data accuracy, and improve patient care. The new EHR platform integrated seamlessly with existing systems, ensuring minimal disruption to daily operations.

3. Cloud Migration

To address scalability concerns, we recommended a phased cloud migration strategy. This transition to a cloud-based infrastructure not only increased flexibility but also improved data accessibility, security, and disaster recovery capabilities.

3. Project Management

Boost IT transitioned to a new server, network and phone system on a flexible schedule during the weekend. They worked with 3rd party software vendors directly and managed regular upgrades for EMR and PM medical software and security features that included anti-virus, anti-malware and a robust firewall. We managed it all for them.

4. Cybersecurity Enhancement

A thorough cybersecurity assessment was conducted, identifying vulnerabilities and risks. We implemented robust security measures, including multi-factor authentication, encryption protocols, and regular security audits. Employee training programs were also established to promote a culture of security awareness.

5. Secure Remote Access

PACT Atlanta works with a team of office personnel, medical providers and software company representatives. Much of the team accesses the network remotely and needs secure authorized access.

In coordinating activities in a fast-paced environment, Boost IT worked with each individual or vendor to accommodate access, security and upgrade needs. We paid attention to the details and were very conscientious of PACT Atlanta’s requirements. We ensured everyone who needed access had access with remote options.

1. Operational Efficiency: The integration of IT systems resulted in a significant reduction in redundant tasks and improved staff productivity. Clinicians reported a 20% reduction in administrative burden, allowing them to focus more on patient care.
2. Data Accuracy and Accessibility: Real-time access to patient information led to improved clinical decision-making and patient outcomes. Error rates in data entry reduced by 30%.
3. Compliance and Security: PACT Atlanta achieved full compliance with HIPAA regulations and demonstrated enhanced cybersecurity readiness. No major security incidents were reported during the 12-month period following implementation.
4. Scalability and Future-Readiness: The cloud migration strategy allowed PACT Atlanta to scale its operations efficiently. The organization is now well-positioned to adopt future technologies and innovations in healthcare IT.
5. Patient Experience: The implementation of patient portals and appointment scheduling systems improved patient engagement and satisfaction, leading to a 15% increase in positive patient feedback.

How long does it take you to recover an entire server in the event of a disaster?

We back up a bootable copy of your entire server and PCs to a backup appliance we install at your site. It can take snapshots of your systems as often as every 15 minutes. And if you want offsite backup copies stored in the cloud then we can do that too. In the event one of your systems fail, we can push a button remotely and almost instantly your server or PC is back up and running. We install the appliance, monitor the backups around the clock, and manage the hardware and updates to your “set it and forget it” local + cloud backup and disaster recovery system, and yes it’s HIPAA and SOX compliant. The BDR component of Managed IT means you sleep better at night since your data is protected automatically. Watch this quick video to learn about the benefits of Cloud BDR.